Privacy Notice

We know that you care about your personal data and how it is used, and we want you to trust that BD Foods uses your personal data carefully. This Privacy Notice will help you understand what personal data we collect, why we collect it and what we do with it.

As you read our Notice, please keep in mind that it applies to all BD Foods controlled areas of operation, as defined below.

Please take a moment to familiarise yourself with our privacy practices and let us know if you have any questions by sending us an email or submitting a request through the “Contact Us” form on our websites.

We have tried to keep this Notice as simple as possible, but if you’re not familiar with terms, such as cookies, IP addresses, and browsers, then please read about these key terms first .

You have the right to object to certain uses of your personal data including the use of your personal data for direct marketing. See what are your rights and how you can exercise them here.

Who is collecting it?

Any personal data provided to or collected by BD Foods is controlled by BD Foods Ltd, 68 Castleham Road, St. Leonards on Sea, East Sussex, TN38 9NU.
This Privacy Notice applies to personal data collected by BD Foods in connection with the services and products we offer. References to “BD Foods” in this Notice means BD Foods Ltd (hereinafter, “BD Foods”). Find out more about the BD Foods at www.bdfoods.co.uk
This Privacy Notice also applies to BD Foods’s marketing content, including offers and advertisements for BD Foods products and services, which we (or a service provider acting on our behalf) send to you on third-party websites, platforms and applications based on your site usage information. These third-party websites generally have their own Privacy Notice and Terms and Conditions. We encourage you to read them before using those websites.

What personal data is being collected?

Personal data means any information that can be used to identify directly or indirectly a specific individual.
You are not required to provide BD Foods the personal data that we request, but if you choose not to do so, we may not be able to provide you with our products or services, or with a high quality of service or respond to any queries you may have.
We may collect personal data from a variety of sources. This includes:

Personal data means any information that can be used to identify directly or indirectly a specific individual. This definition includes personal data collected offline through our Consumer Engagement Centres, direct marketing campaigns, sweepstakes and competitions and online through our websites, applications and branded pages on third-party platforms and applications accessed or used through third-party platforms.
You may be asked to provide your personal data when you are in contact with us. BD Foods companies may share this personal data with each other and use it in a manner consistent with this Privacy Notice. We may also combine it with other information to improve our products, services, content, and advertising.
You are not required to provide BD Foods the personal data that we request, but if you choose not to do so, we may not be able to provide you with our products or services, or with a high quality of service or respond to any queries you may have.

Ways in which we collect your personal data

We may collect personal data from a variety of sources. This includes:

When and why we collect “special categories of personal data”


Certain categories of personal data, such as race, ethnicity, religion, health, sexuality or biometric data are classified as “special categories of data” and benefit from additional protection under the European data protection legislation.
We limit the circumstances where we collect and process these special categories of data.
BD Foods sometimes collects data related to employee health such as allergies, pregnancy or skin type. BD Foods only collects and uses this personal data where employees have provided us with  consent for us to do so.
To illustrate the only circumstances where BD Foods collects and processes special categories of data we have provided the following example:

What purpose do we use your data for?

We collect, process and disclose your personal data only for specific and limited purposes. For example, to process your payments, to assess and handle any complaints, to develop and improve our products, services, communication methods and the functionality of our websites, to provide personalised products, communications and targeted advertising as well as product recommendations to you.
We collect, process and disclose your personal data for the following purposes:

Where appropriate, we will ask for your consent to process the personal data. Where you have given consent for processing activities, you have the right to withdraw your consent at any time.

Who will it be shared with?

As a UK business, BD Foods only shares your personal data internally As a global business, BD Foods shares your personal data internally and with selected third-parties in the following circumstances:

International data transfers

BD Foods shares personal data internally or with third-parties for purposes described in this Privacy Notice.
BD Foods will only send personal data collected within the European Economic Area (EEA) to foreign countries in circumstances such as:

If we do transfer personal data to outside of the EEA, BD Foods will make sure that it is protected in the same way as if it was being used in the EEA. We’ll use one of the following safeguards:

How do we protect your personal data?

BD Foods takes the security of your personal data very seriously. We take every effort to protect your personal data from misuse, interference, loss, unauthorised access, modification or disclosure.
Our measures include implementing appropriate access controls, investing in the latest Information Security Capabilities to protect the IT environments we leverage, and ensuring we encrypt, pseudonymise and anonymise personal data wherever possible.
Access to your personal data is only permitted among our employees on a need-to-know basis and subject to strict contractual confidentiality obligations when processed by third-parties.

How long do we keep your personal data for?

We will keep your personal data for as long as we need it for the purpose it is being processed for. For example, where you make a purchase with us we will keep the data related to your purchase, so we can perform the specific contract you have entered and after that, we will keep the personal data for a period which enables us to handle or respond to any complaints, queries or concerns relating to the purchase.
Your data may also be retained so that we can continue to improve your experience with us. We retain the identifiable data we collect directly for targeting purposes for as little time as possible, after which we employ measures to permanently delete it.
We will actively review the personal data we hold and delete it securely, or in some cases anonymise it, when there is no longer a legal, business or consumer need for it to be retained.

What are your rights?

Your rights in relation to your personal data how it is processed. You can exercise these rights at any point. We have provided an overview of these rights below together with what this entails for you. You can exercise your rights by sending an email submitting a request through the “Contact Us” form on our website..
Where we process your personal data, you have a number of rights over how the data is processed and can exercise these rights at any point. We have provided an overview of these rights below together with what this entails for you. You can exercise your rights by sending an email or submitting a request through the “Contact Us” form on our websites.

Further information and advice about your rights can be obtained from the data protection Regulator in your Country.

How do you contact BD Foods?

All methods of contact are published on BD Foods web site.
If you have any questions or concerns about BD Foods’s Privacy Notice or data processing or if you would like to make a complaint about a possible breach of local privacy laws, please do so by sending an email or submitting a request through the “Contact Us” form on our website..
When a privacy question or access request is received we have a dedicated admin team which triages the contacts and seeks to address the specific concern or query which you are seeking to raise. Where your issue may be more substantive in nature, more information may be sought from you. All such substantive contacts receive a response. If you are unsatisfied with the reply received, you may refer your complaint to the relevant Supervisory Authority. If you ask us, we will endeavour to provide you with information about relevant complaint avenues which may be applicable to your circumstances.

How do we keep this notice up to date?

We will update this Privacy Notice when necessary to reflect customer feedback and changes in our products and services. When we post changes to this statement, we will revise the “last updated” date at the top of this Notice. If the changes are significant, we will provide a more prominent notice (including, for certain services, email notification of Privacy Notice changes). We will also keep prior versions of this Privacy Notice in an archive for your review.
We will not reduce your rights under this Privacy Notice without your consent.

Additional Privacy Terms or Notices

In addition to this Privacy Notice, there may be specific campaigns or promotions which will be governed by additional privacy terms or notices.

 

Cookies & Similar Technologies

 

Cookies

To ensure the correct operation of our website, we may at times place a small piece of data known as a cookie on your computer or mobile device. A cookie is a text file stored by a web server on a computer or mobile device, and the content of a cookie can be retrieved or read only by the server that creates the cookie. The text in a cookie often consists of identifiers, site names, and some numbers and characters. Cookies are unique to the browsers or mobile applications you are using and enable the websites to store such data as your preferences or items in your shopping cart.

Like many other websites or Internet service providers, BD Foods uses cookies to improve user experience. Session cookies are deleted after each visit; persistent cookies remain in place across multiple visits. Cookies allow websites to remember your settings, such as the language setting and font size on your computer or mobile device or other browser preferences. This means that a user does not need to reset preferences for every visit. On the contrary, if no cookie is used, the website will treat you as a new visitor every time you load its web page. For example, if you are redirected to another web page from a website you have already logged in to, when you come back, the website will not recognize you and you must log in again.

BD Foods will not use cookies for any purposes not stated in this Policy. You can manage or delete cookies at your own preferences. For details, visit AboutCookies.org. You can clear all the cookies stored on your computer since most of the web browsers provide the option of blocking cookies. However, by doing so, you have to change the user settings every time you visit our website. Find out how to manage cookie settings for your browser here:

Internet Explorer    Google Chrome    Mozilla Firefox    Safari    Opera

2.2 Web Beacons and Pixel Tags

In addition to cookies, we may also use other similar technologies on our websites, such as web beacons and pixel tags. For example, when you receive an email from BD Foods, it may contain a click-through URL which links to a BD Foods web page. If you click the link, BD Foods will track your visit to help us learn about your preferences for products and services and improve our customer services. A web beacon is a transparent graphic image embedded on a website or in an email. We use pixel tags in emails to find out whether an email is opened. You can unsubscribe from the mailing list of BD Foods at any time if you do not want to be tracked in this manner, please contact us via our published web site details.

By using our website you consent to the use of cookies, web beacons and pixel tags as described above.

 

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